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Extra Help

Need to talk to someone? Need something else?
Check out other services that can help

Who can I talk to?

Who can you talk to when you feel stressed, worried, anxious or down? Make Yourself a list of people, friends, family, tutors etc who you can call, text, talk to when you need to.

Who can give me a hand?
Think of people, things and places that you find helpful
Other Services
Download our list of other recommended services, websites and apps

I Need to Talk to Someone

Here’s some services that you can call

Samaritans

Phone: 116 123
Website: www.samaritans.org

Childline - Support for under 19s

Phone: 0800 1111
Online chat: www.childline.org.uk

 

Shout - Crisis Text Messenger

Text  ‘Shout’ ‘YM’ or ‘THEMIX’ to 85258

 

Papyrus - For Self Harm & Suicidal Thoughts and feelings

phone: 0800 068 41 41 | text 07860 039967
Website: papyrus-uk.org

 

 

Kooth - Online counselling for young people

Website: www.kooth.com/

Please note access will depend on area.

 

 

Beat - For students struggling with eating difficulties

Phone: 0808 801 0811 (studentline) 
Website: https://www.beateatingdisorders.org.uk/
Email: studentline@beateatingdisorders.org.uk 

 

 

 

Hope Again (Cruse) - If someone you know has died

Phone: 0808 808 1677

Email: hopeagain@cruse.org.uk

Website: www.hopeagain.org.uk/

 

 

 

I Need Some Information/Advice

These services can provide useful information and advice

Meic - Information, advice, and advocacy for young people

www.meiccymru.org/ | phone 080880 23456 | text 84001

The Mix - support and advice for under 25s

phone 0808 808 4994 | www.themix.org.uk/

 

Childline
Young Minds
YEPS - information and advice for 11-25s
Frank - for all the info you need about drugs
Voice Collective - for young people hearing voices, seeing visions, or having other ‘unusual’ sensory experiences or beliefs
Umbrella Cymru - support for people who identify as LGBTQ+ or those questioning gender or sexuality

Email support@umbrellacymru.co.uk| phone 0300 302 3670 | text 07520645700 | www.umbrellacymru.co.uk/

Youth Homeless Helpline (Llamau)

– out-of-hours support for young people who find themselves without a safe place to spend the night.

Phone: 0800 328 0292 

Shelter Cymru - Housing Advice
  • Eye to Eye – free counselling for young people 10-25 in RCT – https://www.eyetoeye.wales/ | phone 01443 202940 | email info@eyetoeye.wales  
  • YEPS – youth engagement and participation service (11-25) – phone 01443 281436 | email yeps@rctcbc.gov.uk | https://www.wicid.tv/# 
  • Sorted (Barod)  – support with drug and alcohol use – https://www.choices.cymru/ | phone 01685 721991
  • Housing Advice Centre – if you need housing advice or are at risk of homelessness –  phone 01443 495188 / 01443 425011 (out of hours emergency

MORE INFORMATION

Contact

Valleys Steps Ltd
Ty Antur
Navigation Park
Abercynon
CF45 4SN

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